Shipping policy
Shipping & Delivery
Flat rate shipping fee of $9.99 applies to all orders below $99.
Free Shipping on orders over $99.
LOST/MISSING PACKAGES
Please ensure your billing and shipping address is accurate before completing your order. Curated Deals is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge. For shipments lost in transit we will refund you for the entire order.
CUSTOMS
Please note that any customs fees or import duties imposed by your country are the customer's responsibility. We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Please note that shipping times are estimated and can vary depending on the location and other factors. These are our estimates:
|
Location |
*Estimated Shipping Time |
|
United States |
5-15 Business days |
|
Canada |
5-15 Business days |
Max delivery time – 30 business days.
*This doesn’t include our 1-3 day processing time.
*All shipping times exclude clearance/customs delays.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 1-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact sales@curated.deals.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
In some cases, items from the same order may be shipped separately to ensure faster delivery or due to logistical reasons.
If you have any other questions, please contact us at sales@curated.deals and we will do our best to help you out